KLIM IMPACT USB Gaming Headset with 7.1 Surround Sound & Noise Isolation - High Definition Audio, Strong Bass & Built-in Mic for PC, PS4, PS5 - Perfect for Competitive Gaming, Streaming & Online Meetings [New Version]

When it arrived it didn't seem to work and only worked in 1 of my PC's USB hubs. After getting in touch with customer support (who were quirky, knowledgeable and extremely helpful) they replaced it and it worked perfectly. Because of how friendly the support was I don't even count this as a bad experience (and I'm normally not easy to please).The fit is quite loose - not falling off but not so tight so those with a small head will have an issue. It is, however, comfortable, well balanced and not at risk of falling off for me. It fully encompasses my ears without touching them for a very relaxed and ambient feel.Mic is very clear, and the software gives a mic boost too. Like most USB mics it's ok but not that loud on max, with the boost you can take it down 20%. A bit of background sound gets through but it's clear enough I can turn it down a touch and get a good setting. It doesn't need to be particularly close to the mouth either, so I can keep it clear of breathing sounds and have an nice unobtrusive mic.Sound is clear and seems to have a good balance of sound to them. The bass isn't super deep although good for the price. The highs are balanced though, without a feel of being tinny or thin. The phones are not fully noise cancelling but the sound is very clear even with background sound and without being set too loud so I'm happy with that result. Taking the set off you can barely hear it so it doesn't leak out and doesn't need to be loud for it to be very clear. The only negative is the "7.1" (needs their software installed) seems like a gimic. Equaliser fine, handful of reverb presets fine, 3d setting fine, 7.1 rotating orbit thing...I just don't get it. I doubt that's the phones though - just the whole concept - and I don't need it turned on so no issue. Not like I paid extra for it.Overall: comfy, decent, and particularly good for the price.